Get in Touch With Us
This is the page to use if you want to reach the Canadian Sports Betting Sites editorial team. We answer questions about what we publish: how a sportsbook was rated, why a bonus condition reads the way it does, or where a page has gone out of date. We are an independent comparison site, not a bookmaker, so we cannot open, close or fix an account for you — that part is explained below so you do not lose time writing to the wrong people.
Email Us Directly
Email is the only channel we run. Write to [email protected] and a person on the editorial side will read it. We aim to reply within two business days, and longer around Canadian holidays.
A few details make a reply faster and more useful:
- The page or sportsbook you are asking about, by name.
- Your province or territory, if the question touches availability or payments.
- What you saw versus what our page said, if you are reporting a discrepancy.
- Screenshots of terms pages, where you have them.
Please do not send account numbers, passwords, full card numbers, crypto seed phrases or copies of KYC documents. We never need them, and we will delete anything of that kind that arrives.
What We Can Help With — and What We Cannot
| We can help | Go to the operator instead |
|---|---|
| Explaining how an editorial rating was reached | Withdrawals that are pending or held |
| Flagging a bonus term we described incorrectly | Verification and document uploads |
| Corrections to market coverage, banking or payout information | Bonus credited at the wrong amount |
| Suggestions for sportsbooks or sports we should cover | Account closure, self-exclusion or deposit limits |
| Media, partnership and advertising enquiries | Disputes about settled or voided bets |
Every sportsbook we list runs its own support desk, usually live chat plus email. That is always the faster route for anything touching your money or your account, because only the operator can see your records. If you have already contacted them and got nowhere, tell us — a pattern of unanswered payout complaints is the kind of thing that changes a ranking.
How Commercial Relationships Work Here
Some of the links on this site are commercial, and Canadian Sports Betting Sites may earn a commission if you open an account through one. That arrangement does not buy a position, a rating or a favourable write-up, and it does not change the terms you are offered. If you think a page reads like an advert rather than an assessment, say so in your email — that is a complaint we take seriously and answer individually.
Questions About the Sportsbooks We Rank
Most reader mail is about the operators at the top of our lists. Here is what we can tell you about the three highest ranked, including the parts that draw the most questions.
Instant Casino — rated 10.0
It sits first because the combo-bet uplift applies to the type of ticket Canadian bettors actually build: multi-leg NHL and NFL parlays, rather than single-game moneylines. The advertised offer is up to 40% extra on combo bets, and the size of the boost scales with the number of legs, so the headline percentage is the ceiling and not the typical return. Minimum odds per leg, maximum boost value and which markets qualify are set by the operator and can change, so read the promotion page before you build the slip. Limitation: a parlay-weighted incentive rewards a bet type with a worse long-run expectation than straight wagering, and it does nothing for you if you mostly bet singles.
Ivibet — rated 9.8
Ivibet earns its place on breadth of soccer and multi-sport coverage rather than on a single promotion. Its sport bonus is advertised up to €150. Note the currency: the headline is quoted in euros, so the amount you actually see is converted, and conversion is where a small part of the value goes. Check whether your account can be held in CAD before depositing, and whether deposits and withdrawals are converted each way. Limitation: a euro-denominated offer is awkward for Canadian bettors, and rollover on sports bonuses typically has to be cleared on qualifying odds within a set window.
Betninja — rated 9.7
Betninja appeals to readers who want one account covering both sports and casino, and its welcome offer reflects that — up to $2,500 plus 100 free spins. The betting portion and the spins usually carry separate conditions, and the spins are tied to nominated games with their own wagering. A package this size is almost never claimable in full on a small first deposit, because the match is a percentage. Limitation: large headline figures come with correspondingly large wagering requirements, and the sportsbook side deserves judging on odds pricing and payout record rather than on bonus size.
The Rest of the List at a Glance
| Sportsbook | Headline offer | Editorial rating |
|---|---|---|
| Skycrown | 450% welcome bonus | 9.5 |
| 5bet | C$45 free bet for C$30 | 9.3 |
| WSM Casino | 200% deposit bonus up to $25,000 + 50 free spins | 9.0 |
| DisCasino | 200% up to 10,000 USDT + 10% cashback | 9.0 |
| CoinPoker | Up to 40% extra on combo bets | 8.7 |
| VegasHero | 100% bonus up to 200 USDT | 8.6 |
| Wintino | 100% up to $150 | 8.5 |
These are editorial ratings assigned by us, not customer review scores. All offers are subject to the operator's terms, minimum deposits, qualifying odds and wagering requirements, and they change without notice.
Money Questions We Get Most Often
Deposits and payouts generate more mail than anything else, so here is the general shape of it. Taking part costs whatever you deposit — there is no fee for comparing sites here, and a bonus is never free money, because every one listed above requires you to deposit or stake your own funds first.
- Interac and e-transfer — the most common route for Canadian bettors, usually instant in and slower out.
- Bank cards — quick to deposit; some Canadian issuers decline gambling transactions outright.
- Bank wire — used for larger sums, generally the slowest and most likely to carry a fee at your end.
- Cryptocurrency — typically the fastest payouts, but network fees and price movement are yours to absorb, and USDT-denominated bonuses are not CAD.
- Vouchers and player transfers — offered by some operators as a workaround when cards fail.
Before you deposit, check the minimum and maximum per method, the weekly or monthly payout cap, whether the first withdrawal of the month is free, and whether withdrawals must return to the deposit method. If a page of ours is missing or wrong on any of those, that is exactly the correction we want to hear about.
Markets, Live Betting and the Casino Side
If you are writing to ask whether a site covers something, the categories we assess are: moneylines, point spreads and totals across NHL, NFL, NBA and MLB; soccer across the major European and North American competitions; futures and outrights; player and game props; parlays and same-game parlays; live in-play markets with cash-out where offered; plus golf, MMA and horse racing where a racebook is attached. We look at price as well as availability — reduced juice on a main line is worth more over a season than any welcome offer.
Most of these operators also run a casino and, in several cases, poker alongside the sportsbook. Those products sit on the same wallet but under different terms: casino bonuses clear on slot play, sports bonuses on qualifying odds, and the two rarely combine. Free spins attached to a sports welcome package belong to the casino side. If your question is about casino play specifically, say so, and note that our coverage of operators outside the Canadian market includes a separate look at independent casinos that operate without GamStop.
How We Assess the Sportsbooks We Cover
We research operators from public sources — their own terms, promotion pages, banking tables, licensing statements and documented payout history — and we verify what we can. We do not claim to have deposited, wagered or withdrawn at any site listed here, and we do not present advertised payout speeds as measured results. Ratings weigh odds pricing, market depth, banking options available to Canadians in CAD, payout reliability, bonus terms in practice rather than in the headline, mobile performance and the operator's track record. Commission never buys a position.
Eligibility, Legality and Responsible Play
The sportsbooks featured here accept bettors from across Canada and operate under international licences. That is not the same as approval by a Canadian regulator, and none of them is licensed by a provincial authority — Ontario's regulated market, for instance, is a separate system with its own registered operators. Betting with an offshore book from Canada sits in a legal grey area: enforcement has historically targeted operators rather than individual bettors, but you carry the practical risk, including limited recourse if a dispute goes badly. Weigh that before you deposit.
Minimum age is 19 in most provinces and territories and 18 in Alberta, Manitoba and Quebec, and operators apply their own age and KYC checks. Availability, payment options and promotions can all differ by province.
If gambling has stopped being entertainment, use the deposit limits, time-outs and self-exclusion tools inside your account, and contact a provincial problem gambling service — most run free, confidential helplines. We cannot exclude you from an operator; only the operator can. If you write to us about a self-exclusion request we will point you to the right place, quickly.
Corrections and Response Times
- Send the page name and the specific line you are querying.
- We check it against the operator's current published terms.
- If we were wrong, we amend the page and reply to tell you what changed.
- If the operator changed its terms, we update and note the date.
Accuracy on payout limits, wagering requirements and banking is the part of this site that matters most, and readers catch things before we do more often than we would like. Send it through — [email protected] — and we will get back to you.